Top Leadership Qualities that make good managers

leadershipWhile running a washing services in Fredericksburg, I was faced with a lot of managerial decisions to make. Managers have the power to make or break an organization. Great managers inspire and encourage their employees to reach and deliver to their full potential, and help organizations surpass their goals. On the other hand, terrible dictators discourage their workers and this causes them to jump ship. A high number of employees who quit their jobs do so because they do not get along with their bosses.

Here are top skills that promote great leadership.


At any given moment a team halts believing that their leader is not communicating to them the truth in a transparent and honest manner, things start to come down crumbling. There is no need for workers to follow their boss if they feel the level of confidence in their leader is wanting due to honesty issues. In the business world, honesty is very important, and a value that every leader must aspire to have. When an organization is hiring for a manager, they should be able to look for a person who understands and appreciates the importance of openness and transparency.

Communication skills

A good managers must be able to communicate in a clear and precise manner. Great managers have great communication skills. They are able to get a team on a new page and have everyone work towards same goals and objectives. There should not be different interpretations of the same objectives. Great managers should be in a position to communicate verbally, but at the same time communicate precisely in written word.


decideIrrespective of the category or level of department that a manager works, all managers must make very tough decisions. To make a business more efficient, you have to look for a candidate who understands every aspect of the business, and is able to make tough decisions. Strong leaders are able to make strong decisions very quick, and this comes after doing due diligence. An average person makes about 35,000 decisions per day and managers make at least twice that number. When you select an indecisive manager, your company will very slow.


In order to have the support of your team, managers need to have confidence that the decisions they are making are the right ones. After a very tough decision has been reached, a manager should be in a position to convince his team that what has been done is the best and that the team needs to move forward. As time moves by, a business may suffer. It might be that you are sued or a new competitor enters the market. Another key thing that a great manager should have is a wider sense of responsibility. Great managers understand that they are in charge, and that they are responsible for the performance of everyone.

A great manager should also have a great sense of empathy. Look for a managerial candidate who has a great sense of empathy. Focus is also very important. Additionally, you have to be highly creative as creativity is the only thing that will set you apart from others.


Ways to Keep Your Team Motivated

motivationYou have put together a fantastic working team, so the next thing is to keep the team motivated. Keeping a team motivated is easier said than done. I had a team of customer service professionals at Platinum Access Limousines and I know what it takes to keep a team motivated. Many managers mistakenly think that money is the only or prime motivator for employees. That is not always the case. There are top things that keep employees motivated including respect, a sense of accomplishment and recognition.

If you are looking forward to keeping your team motivated, here are a couple of ways you can go about it?

Foster collaboration

You need to foster collaboration within your team. According to research, 39 percent of employees feel that their input is not appreciated. You need to encourage members of your team to participate fully as you invite their input and suggestions on how things should be done. You need to ask questions and listen to their answers. If possible, aspire to implement their solutions.

Avoid unnecessary meetings

You need to avoid useless meetings. Meetings can be such a big waste of time. An average professional wastes about 3.8 hours every week on unproductive meetings. As a manager, you need to create an agenda for your meetings and distribute the agenda in time. You need to invite the people who only matter so that they attend. Always start a meeting on time and have it end as quickly as possible.

Have clear goals

GOALSResearch shows that about 63 percent of employees wasted time at work because they were not aware of what’s before them that was a priority. As a manager, your core work is to ensure that you work with members of your team to set clear goals that need to be achieved. Once goals have been set, ensure that everyone knows exactly what goals need to be met and that they are working to meeting all the goals.

Avoid micromanaging

No one likes a boss who is constantly looking over their shoulder and observing every step in his or her work. Research also shows that a great number of employees who rather prefer to take up unpleasant roles, than working on tasks whereby their boss is constantly micromanaging. You need to provide your team with clear goals and give them an opportunity to decide on the best ways to achieve such goals.

Working Environment

You need to provide your team with a pleasant environment for them to work and feel at home. Everyone wants to work in an office that is clean and inviting to work in. You need to ensure that the office where your team is working in is pleasant. You also need to pay people what they are worth. The pay for your employees should ensure that it is in line with what others are getting compensated across the industry. You need to encourage happiness for your team. Keep an eye on all the things that make your team happy and work towards ensuring these issues are within your team.





How to Effectively Manage Teams

team workEven if you are not directly involved in the day to day management of teams, chances are pretty high that you shall be involved in a management position in the near future. The role of any manager is never a smooth sailing. At the beginning of your career, chances are that you are purely responsible for your work. It may not be your duty to inspire others at such a time. However, as time moves by, other responsibilities are added to you and you might find yourself in a management position.

For you to be an effective manager, you must aspire to be a leader. Leaders are people who are tasked with getting things done in the right way. They are involved in creating a compelling vision for the future and communicating that vision to other members of the team. As a manager, you must ensure all the company visions and goals are implemented. To effectively manage teams, there are key things you have to get right;


When it comes to managing teams effectively, delegation is very important. No matter your skill set, you will be limited to achieving a lot of things if you are working alone. When you have a team behind you, there is so much you will be able to achieve. A successful delegation happens when you match people with tasks that are much suited to them. You need to put together a team that understands each other, and delegate tasks to the team.


It is very important as a manager to motivate your team. The key duty of any good manager is to motivate their team. When it comes to motivation, there are different approaches you can go about it. You will also have to understand that different people have different needs when it comes to motivation – This means people are motivated differently. Some people are highly motivated while others will hardly perform without managerial input.

Developing a team

As a manager, you have a duty of developing your team. Teams are comprised of individuals who have different talents and abilities, and people who are at different levels in their career. You need to strike a balance to ensure that you have the right balance in your team. You need to develop a highly motivated and capable team that can help you achieve all your goals and objectives. Ensure that you give a regular feedback to members of your team for them to reflect and improve their performance.


How to Deal with Employee Conflict

employee conflictIn any business, there will be employees who will not get along from time to time. It can be because of differences in their personalities, opinions, lifestyles and other factors. When there is a discord in the workplace, it pretty affects everyone. It results in tension that makes the office environment untenable creating a very negative impact on business productivity.

However, on the other hand, conflict among employees may be a blessing. When handled constructively, such kind of conflict may lead to improvement in processes, healthy competition, enhanced creativity, and innovation. Here are some vital tips to apply when looking forward to handling conflict in the workplace.

Understand the nature of the conflict

In most cases, people tend to make assumptions about conflict especially if there are some rumors in place. When conflict occurs, you should not assume anything. Instead, try to figure out what is contributing to the feud. When you have identified the cause of conflict, next is to apply the workplace harassment prevention policies and guidelines. Understand all the issues contributing to hostilities between your employees and try to address them amicably.

Encourage employees to work it out

You do not have to step in at every instance employees are having a conflict – you can encourage them to find an amicable solution among themselves. Your aim is to help employees to be as self-sufficient as possible and such comes by instilling confidence among themselves that they can solve issues on their own. If you react to every worker’s conflict, you may at the end create a lot of unnecessary drama and escalate issues.

Use Best Judgement

reasonWhen it comes to addressing employees issues, always use the best judgment.  First, you need to determine if the situation is emotionally charged and then define the severity of the conflict. After you have assessed the situation, next is to talk to every employee to ensure they know you are aware of the situation. Encourage open communication that seeks to resolve the conflict.

Listen to both sides

When it is time for you to get involved, work diligently on the issues. First, start by dismissing any gossip that might be trending around the office as you are not supposed to buy into anything you hear. Deal with the two groups involved and don’t worry about other members not a party to the conflict. If you have to speak to each group separately, provide each with uninterrupted time to air their grievances before you can merge them together for a solution.

Consult your employee handbook

You can always review company policies as stipulated in your employee handbook. It may help in shedding light on the best way to deal with and approach employee problems. When you stick to policies as stipulated in the employee handbook, it means all parties have something they can refer to and provides a  practical way of remaining highly objective. Your employees respect and trust your decisions, so at any given time, you need to comes with a concrete solution that is very neutral and fair to both sides. For the decisions that you reach, ensure you write them up for future reference.

Common Workplace Challenges Impacting Performance

workersIn most cases, people spend nearly a third of their adult life at work. This means it never comes as a surprise workplace issues that contribute to low life and stress. It becomes increasingly difficult to have a workplace where everyone’s expectations, roles, and personalities produce a perfect blend without conflicts. Research has shown issues such as stress within the workplace is associated with a higher level of mental issues such as anxiety and depression.

The workplace can be defined as an environment with different personalities and conflicting individuals. It is a place defined with a lot of differences in terms of opinions and other affiliations. This means people working in a workplace are faced with a lot of challenges including the following;

Communication Issues

One of the biggest challenges employees face is navigating through different communication styles and channels. A lack of well-constituted and effective communication will always hinder the effectiveness of a team. It can also affect the level of trust among employees and the management in general. It is very important for organizations to have a clearly stipulated communication channel that employees can use to ensure that messages are well communicated.


Staying engaged and motivated is a big issue facing many employees today. Employees who are engaged are reported to be much more involved and excited. A higher level of engagement among staff members will have a higher impact on overall business innovation and productivity. On the other hand, the lack of engagement translates to lack of motivation.

Organization Bureaucracy

workplaceThe aspect of staff attitudes to higher authority plays a big role in the cohesion and cooperations staff have to their managers and supervisors. This is one of the main reasons these days we are seeing many disgruntled employees whose mood and morale affect the overall performance of a team. There needs to be a well-defined and clearly spelled balance between management procedures and staff automation.

Dealing with change

In any organization, change is always inevitable. Changes in an organization can come as a result of management, staff turnover, and change of clients among others. Many employees are faced with a lot of assumptions and unnecessary conclusions when they see change happening. If something around is changing, we should be equally ready to embrace the change or else we are left out.


It is very important to understand how to deal with negativity as it affects morale. There is always a reason for employees to have their morale go down. If the management doesn’t recognize this change in morale, there is pretty a high chance that it will lead to a negative attitude. Such kind of negativity may lead to frustrations and affect workplace performance.

Innovation, Creativity and New Skills

We all like to feel like we are accomplishing something be it working towards a goal or meeting a certain target. In any organization, there will be a particular group of employees who will be keen on acquiring new skills and advancing their careers. Those who do not keep up with this requirement are highly to miss out. Employees are also faced with the pressure of showing their continued worthiness through being creative.